Privacy Policy
Effective date: 2026-02-28. This Privacy Policy explains how Northbridge Web Studio ("we", "us", "our") collects, uses, discloses, and protects personal information when you visit our website or contact us. We are based in Canada and aim to follow applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and any relevant provincial requirements.
Who we are
Northbridge Web Studio provides web design and website development services.
- 220 King St W, Suite 200, Toronto, ON M5V 3M2, Canada
- +1 (416) 555-0142
- [email protected]
Information we collect
We collect information in three ways: (1) information you provide directly, (2) information collected automatically when you use the site, and (3) information from communications with you. We collect only what is reasonably necessary to provide and improve our services.
Information you provide
When you contact us, you may provide your name, email, phone number, company name, and the content of your message. If you share links, briefs, or files, those are treated as part of your communication.
Information collected automatically
Basic technical data may be processed, such as approximate device type, browser type, and interactions needed to keep the site secure and functioning. This site is designed to work without requiring optional cookies.
How we use information
We use personal information for the following purposes: to respond to inquiries, provide quotes, schedule calls, deliver services, keep records of our communications, and improve our website. We do not sell personal information.
- Respond to messages and requests
- Provide proposals, estimates, and onboarding details
- Maintain security and prevent abuse
- Improve page clarity and user experience
Cookies and similar technologies
Cookies are small text files stored on your device. We use cookies in a limited way. Our site uses an essential preference cookie-like storage entry to remember your cookie choice. Optional analytics or marketing cookies are not required for the site to function.
Cookie categories
Essential
Required for core functionality, including remembering your cookie preference and keeping navigation consistent.
Optional analytics
Used to understand how pages are used. If implemented, it should be enabled only after consent where required.
Optional marketing
Used for ad measurement and retargeting. If used, you should document the tools and obtain appropriate consent.
You can manage cookies in your browser settings. If you clear your browser storage, your preference prompt may appear again.
Legal bases and consent (Canada)
Under Canadian privacy law, we generally collect, use, and disclose personal information with consent, except where permitted or required by law. Consent may be express (for example, submitting a contact form) or implied (for example, providing details to receive a quote). You may withdraw consent subject to legal and contractual restrictions.
Sharing and disclosures
We may share personal information with service providers that help us operate the site or communicate with you, such as email and hosting providers. These providers are authorized to use the information only as necessary to provide services to us. We may also disclose information if required by law or to protect our rights and users.
Retention
We retain personal information only as long as necessary for the purposes described in this policy, including for legal, accounting, or dispute resolution needs. When information is no longer needed, we take reasonable steps to delete or anonymize it.
Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your rights and requests
Depending on your jurisdiction, you may have the right to access, correct, or delete personal information we hold about you, and to inquire about our use of that information. To make a request, contact us using the details below. We may need to verify your identity.
Privacy contact
Email: [email protected]
Phone: +1 (416) 555-0142
Mail: 220 King St W, Suite 200, Toronto, ON M5V 3M2, Canada
Children’s privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us so we can take appropriate steps.
Changes to this policy
We may update this Privacy Policy from time to time. We will revise the effective date at the top of the page. Material changes will be posted on this page.